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Email

New Poster

Email

Comcast/Xfinity is no longer my internet provider but you generously offered to let me keep my email address, using your server, whitch I accepted (thank you very much). Unfortunately, my email service has been terrible for the last two weeks.

 

I get email only sporadically—then I get a bunch, but only through the subject line. There is no content shown, only the “loading” symbol. Eventually (on the emails I try to open) they will come through, but sometimes it is a day later.

 

I have considered coming back to Com/Xfinity because of your higher speeds, but this is really not acceptable.

 

This is the third time I have contacted you about this problem.

Expert

Re: Email


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

New Poster

Re: Email

Thanks very much for your help.

Expert

Re: Email

Just curious, and others will want to know------------did the suggestions help with your situation?