Community Forum


Regular Visitor


I'm having trouble sending and receiving Email on my MacBook Pr0,Apple computer.but i can receive and send on my apple ipad. should i use the same password on both devices.

Also is and, the same the same on Email accounts?


Re: Email

Yes, Xfinity and Comcast are the same company.  The password is not for a device, it's for the Comcast account.  It would be the same no matter which computer/device you use to access it.  On the Macbook, are you using only a browser and the webmail interface, or Mac Mail or something else?  Exactly what happens when you try to send?  Have you tried sending yourself an email from some other, non-Comcast, email account you have like Yahoo or Gmail?  If so, does it arrive OK?