Email won't set up

[ltsag]

I have added an additional Email user. I am unable to add it to outlook.
I get this error: We couldn't connect to the SMTP server using the specified encryption method. I have tried SSL/TLS, STARTLS, AUTO and none worked.

[BruceW · Accepted solution]

Please see https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email.

[ltsag]

Thank you very much!  For a new user like myself, your answer helped me so much!

[BruceW]

No problem! Glad I could help.