Community Forum

Email won’t load on Iphone

New Poster

Email won’t load on Iphone

My email messages on my IPhone will open but they won’t display the messages content.
Message displayed is:
This message has not been downloaded from the server.
Admin1

Re: Email won’t load on Iphone

Hi krl710 -- We had a national issue with our email platform yesterday. This has now been resolved. We are currently dealing with some residual fallout from this issue. We appreciate your patience while we get this fully resolved. 

New Poster

Re: Email won’t load on Iphone

Comcast had us reset password (never got that request, might be something new to reset it on a more frequent basis?) and that stopped emails loading into our account setup on iPhone. We changed the password in settings/accounts and passwords/Comcast. Not sure that relates to the issues here but thought I would throw it out there.