Community Forum

Email sub folders

Regular Visitor

Email sub folders

All my email subfolders have disappeared. I've read previous posts re: recovering them but selecting arrows or changing from "hide" to "show" doesn't resolve anything. Help please?

Expert

Re: Email sub folders

I have escalated this to the forum admins for follow-up.  If the folders are not nested you can't fix this yourself.

Regular Visitor

Re: Email sub folders

Thank you Latoque.  I'm definitely a newbie at this so I'm guessing that means I should next hear something directly from the "forum admins"?

Official Employee

Re: Email sub folders

Hi 1meme. I can assist in getting an Advanced Repair ticket opened for you so our team can look into getting this fixed for you. Please send me a private message and include your full name and account primary phone number so I can assist you.