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Email problems 02/15/2018

New Poster

Re: Email problems 02/15/2018

Email down in Calif.   Bunch of doo doo

Expert
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Re: Comcast Email Down

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New Poster

Re: Comcast Email Down

Down in Colorado since about 5pm Mtn time. Slow before that.

 

New Poster

Re: Comcast Email Down

Email is down in Portland, OR. Has been down since about 130pm PST. Second time this week - thinking about leaving Comcast.

New Poster

Re: Comcast Email Down

Comcast Email is down in Springfield, GA since approx. 7:30 PM this evening. Makes one wonder "what" their problem is??
New Poster

Re: Comcast Email Down

I've got 2 computers with different email addresses.  One is Windows Live Mail and the other is Microsoft Outlook.  No luch on either since I tried beginning around 7 tonight.

 

New Poster

Re: Email problems 02/15/2018

Nashville Tn too !!!!

New Poster

Re: Comcast Email Down

out in DC

New Poster

Re: Comcast Email Down

out in seattle. has been since 12:36 pm

New Poster

Re: Comcast Email Down

Thank you for trying to do something to help us all, it's more than Comcast ever does! Unfortunately where I live Comcast is my only option. I will be gone as soon as Verizon or another Company can provide services to my area!
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New Poster

Re: Email problems 02/15/2018

The new email to me is a pain in the butt and never had any issues till now.

 

New Poster

Re: Email problems 02/15/2018

They're going to blame it on the Russians!

New Poster

Re: Email problems 02/15/2018

using their chat service was a bit better, though marginally. Gurpreet told me that this is a local email problem, their engineers are working on it, but no cause of the problem was given and no ETA is known. Stating that the problem is local was misleading at best: the repots I've seen so far are from Michigan, Chicago, Washington, Florida, Baltimore, Indiana. 

He had the audacity to push a service offer on me though: 

9:34 PM Gurpreet : You are paying $74.95/ month for only Internet services.
9:35 PM Gurpreet : We have promotional offer for you in which you will get 100 mbps Internet speed, 140+ Cable channels and unlimited talk and text phone services in just $99.99/ month for first 12 month.

Expert

Re: Email problems 02/15/2018

https://twitter.com/comcastcares/status/964282464469336064

 

email down.JPG


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Contributor

Re: Comcast Email Down

Out here in MD since about 4:43pm - I've received nothing - had a few people send me some and nothing...

and now can't even log into webmail - getting errors-

1st was on pc - Service not avail right now.. try again.

 

than getting error on phone saying I'm not signed in...

Win live mail asking for log in info....

 

now trying to log in on pc and getting:Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

 

Guess Gmail is the way to go - what a royal pain in the butt - esp for what we all spend per month!

Regular Visitor

Re: Comcast Email Down

Yep - down here in Southern NJ (just outside of good old Comcast HQ across the bridge in Philly) since at least 4:30pm...possibly earlier...this is totally unacceptable - who is starting the class action suit?!!
New Poster

Re: Email problems 02/15/2018

Add Calif to the list, email has been down since early afternoon.

Regular Visitor

Re: Comcast Email Down

POP3 (Outlook, etc.) and online email services (http://xfinityconnect.mail.comcast.net/) still down.  Has been at least 4 hours now.  Tried from FOUR separate computers plus a phone, it's not a computer issue - it's DEFINITELY a Comcast issue. 

 

Ever since the "upgraded e-mail" there's been nothing but slow servers and down time, frequently.  It's getting to be more than an annoyance; in fact, it's now a serious problem.

 

 

New Poster

Re: Email problems 02/15/2018

That's sounds like a great deal.....a lot more of nothing faster!!

Contributor

Re: Email problems 02/15/2018

Well it’s past 10:00pm as it’s 10:57pm EST and it’s still down
New Poster

Re: Email problems 02/15/2018

No email for several hours here in NewYork.
Frequent Visitor

Re: Comcast Email Down

Out for hours in Boston, Ma area as well. Wonderful. 

New Poster

Re: Email problems 02/15/2018

Richmond Va is down too

 

 

Frequent Visitor

Re: Email problems 02/15/2018

I'm in metro Atlanta, and it's been down since at least 5 p.m. EST. Called customer service, and the rep was very straightforward, acknowledging a server problem, saying they had a team working on it, and that they expected it to be 10 to 12 HOURS till it's fixed! So that's like 8 to 10 a.m. Friday EST. 😝
Contributor

Can't they admit there's an 'outtage'???

Seems A LOT of us are having issues - I've been Tweeting them - no replies - no surprise....but you'd think they could send out a Tweet/FB Message....something saying they know they are having issues...

 

soo recommendations --- Gmail or Yahoo??

New Poster

Re: Email problems 02/15/2018

No email since 4:18   Can't even save a draft

New Poster

Re: Email problems 02/15/2018

No emails since 6:59, but similar problems for days. Also with TV.
Frequent Visitor

Re: Email problems 02/15/2018

And literally the minute I posted that, it came back on! Hope it stays up. Time for bed anyway, will check again tomorrow. Good luck to all. And I'm with everybody on getting a refund on my bill!
New Poster

Re: Can't they admit there's an 'outtage'???

Coincidence or not? I started posting complaints & provided feedback & now my email is working again....hmmm. But will they credit all of our bills for our inconvenience...doubt it!
Tags (1)
Regular Visitor

Re: Can't they admit there's an 'outtage'???

Gmail is your best bet for personal use.  Very reliable, though realize they do collect data from your e-mails.  Yahoo, too insecure, been hacked several times.

 

If you're a business, get your own server (shared, VPS or dedicated).  Shared servers can be got for as little as $5/month and more for VPS and dedicated.  Usually 99.9% uptime (or more).  These options do require some IT knowledge however; not for a beginner.

 

 

New Poster

Re: Email problems 02/15/2018

Still down on East Coast at 11:12 pm

New Poster

Re: Comcast Email Down

I can send but not receive Lancaster pa

Regular Visitor

Re: Can't they admit there's an 'outtage'???

Down in Little Rock.....problems started the 8th of Feb.  Someone should lose their job over this.

New Poster

Re: Email problems 02/15/2018

Well it happened again.  I tried to answer a chat and comcast shuts me down.  Apparently they have monitors that don't like the truth.  Go to billing chat and demand a refund for the days you missed.  They will say there is no outage in your area, but insist and don't accept no for an answer.

New Poster

Re: Can't they admit there's an 'outtage'???

My email service has been unavailable since sometime after 4:17 PM ET.  The worst thing is the wasted time trying to diagnose it locally, since xfinity didn't show there was a problem until recently.

 

Maybe gmail is the best answer if comcast can't do the job?

New Poster

Re: Email problems 02/15/2018

Email server not working - Have not received an email since 4pm


@Sibby167 wrote:
Anybody else having email problems today?

 

Frequent Visitor

Re: Comcast Email Down

Out in Massachusetts

Regular Visitor

Re: Can't they admit there's an 'outtage'???

11:32PM Washington DC area. Seems to be working now...

New Poster

Re: Comcast Email Down

Arrrgh from Oregon. Email still doesn’t work.
Regular Visitor

Re: Can't they admit there's an 'outtage'???

More specifically, IMAP appears to be working. Web access to email is not. Suspect we still have a ways to go.

New Poster

Re: Comcast Email Down

Having too much problem with Comcast e-mail. Poor response time, frequent outage, poor service. I am stuck as everyone has this e-mail address and switching is tough.

New Poster

Re: Can't they admit there's an 'outtage'???

By pretending that there is no problem, they think the problem will go away.

New Poster

Re: Comcast Email Down

I was waiting for an email and wasn’t getting it. They even sent an email 4 to 6 times. Come to find out it was a problem with XFINITY not PlayStation. That’s really aggravating because if I had known that the email was down I would’ve had the password sent to different email instead like my gmail.
New Poster

Re: Comcast Email Down

Down in Northwest Indiana 

New Poster

Re: Email problems 02/15/2018

E-mail down in Pittsburgh, PA since at least 4:30 PM EST.  Had many time-sensitive emails to read/send before tomorrow.  Very frustrating for what we pay a month.

New Poster

Re: Comcast Email Down

Down in Michigan
Frequent Visitor

Re: Email problems 02/15/2018

Yes, I am having a problem opening my email.  Just discovered this at 11:30 p.m. EST.  Glad to hear someone has contacted Comcast and the problem is being worked on.

New Poster

Re: Comcast Email Down


Down in Boston area for the last 7 hours.

New Poster

Re: Comcast Email Down

Email down since 5:30. Don't they get things can be time sensitive and important.
Contributor

Re: Comcast Email Down

Received 2 emails since 11:33p -- still NEVER received hubby's email from 6 tonight tho - and who knows how many other ones I'll never see from those 6+ hours :/

 

Is there an 'easy' way to save my emails to my computer from the 'webmail' page???