Thank you for posting to the Xfinity Forums. We apologize for the experience you're having with your emails and would like to help address these issues. Can you please provide more details of the experience you're having?
Are you using the Xfinity Connect App? Does the same thing happen when using the Xfinity Connect Portal?
We sincerely apologize for the delayed reply but are happy that this is no longer an issue for you. If you should happen to run into any issues in the future, feel free to contact us. Thank you for being a valued member of the Comcast family. Take care.