Community Forum

Email from Xfinity Connect regarding Detected Suspicious Activity

New Poster

Email from Xfinity Connect regarding Detected Suspicious Activity

I received this email.  Is it legit?  Please let me know asap.

Expert

Re: Email from Xfinity Connect regarding Detected Suspicious Activity

The attachment didn't open, and it's just as well it didn't.  Did the Xfinity verified email logo appear in the message header?  If not it's not a legitimate message from Comcast.  See here----------------

 

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email/

New Poster

Re: Email from Xfinity Connect regarding Detected Suspicious Activity

It wasn't an attachment.  I copied and pasted the body of the email onto my message.  I'm pasting it below again.  I think it's bogus.  Because it says I needed to click on the link in the email to 'update user profile records that are out of date'.  And I only had 24 hours to do it.

 

 

Bronze Problem Solver

Re: Email from Xfinity Connect regarding Detected Suspicious Activity

Didn't show up here, either, and as mentioned before, it's just as well.  Comcast won't send you an email like that.

Gold Problem Solver

Re: Email from Xfinity Connect regarding Detected Suspicious Activity


@Dafedor wrote: It wasn't an attachment. ...

It was, actually:

ScamImg1.png
It is indeed bogus. It's a phishing email, a scammer attempt to steal login and account information. If you check your email with Comcast's Xfinity Connect webmail, look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email).

Please see Comcast Email Phish or Legit? How to Tell (and rules for posting) for more information about identifying, reporting, and posting phishing emails. The article is somewhat out of date, but still useful.

Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts/ under "Top Phishing Scams".