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Email from Comcast@alerts.net. Suspicious??

CGBjr
New Poster

Email from Comcast@alerts.net. Suspicious??

I received an email from "comcast@alerts.net" telling me that my email address needs to be verified. There is a prompt to sign in. Is this legitimate? Thanks. 

BruceW
Gold Problem Solver

Re: Email from Comcast@alerts.net. Suspicious??


@CGBjr wrote: ... Is this legitimate? ...

No, it's a phishing email, a scammer attempt to steal login and account information. If you check your email with Comcast's Xfinity Connect webmail, look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email). If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program, not in even Comcast's own email app. It's only visible when you use their web email site.

Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts/ under "Top Phishing Scams".

To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse/ and scroll down to the "Report Phishing Emails" section.