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Email down again.

Regular Contributor

Email down again.

Am I the only person not receiving email at all this morning. This has been going on for a few weeks, email goes down, then they dribble in hrs late. Chesterfield Va area. So tired of this.
Official Employee

Re: Email down again.

Greetings, carol32353! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with your email coming in slowly. That's certainly frustrating. Since it has been a few days, are you still having the issue with emails?


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Regular Contributor

Re: Email down again.

No it stopped but it has happened numerous times in past and I know some were lost. Thanks.
Official Employee

Re: Email down again.

Hey, carol32353. I hope the weekend is starting out good for you. I appreciate the update. Would you be able to let me know if this was the Xfinity webmail or the Xfinity connect app that was the slowdown of if it was a third-party client like outlook or apple mail?


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Email down again.

Hello, carol32353. I have not heard back from you and can only assume the issue has been resolved. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!