Community Forum

Email being blocked

New Poster

Email being blocked

My wife and I used to get emails from our church but that stopped a few weeks ago.  We don't get any emails from the "CFBC.org" domain.  How can we get this fixed....it used to work fine.  We don't have any spam filtering turned on.

Expert

Re: Email being blocked

Are you sure you don't have a filter set up to forward those messages to another email address?  If it's not that, call Comcast security and see if there is some blocking issue for that sender's domain---------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

New Poster

Re: Email being blocked

I don't believe I have a filter or other setting in my email that is blocking that one.  It has been working for a year and then all of a sudden I didn't get them anymore.  I will take your suggestion and call.  Thanks