Community Forum

Email History Deleted

Highlighted
New Poster

Email History Deleted

I have the same issue that this user had in his post here:

 

https://forums.xfinity.com/t5/Email-Web-Browsing/All-emails-are-gone/td-p/3314081#

 

I've checked and double checked for any sort of malware causing the problem, changed my password recently so I know my account is secure, and I haven't deleted any of the emails from my inbox folder. My inbox folder, however, does not have any emails dating before Monday September 21st. The Comcast representative resorted to 'engineers' reverting the issue, which I believe would be the same solution for my problem.