So I got updated with the new user interace. Looks like. However all my folder names are not appearing anymore, so when I try to move emails to folder I cannot see where they are going. see the attached picture for my display. No names. Any idea how to get them to display??
Solved! Go to Solution.
So when I changed the color scheme from the xfinity one to one of the other colors, the folder names appear. Looks like they have the same name color as the background. Change the folor and the names appear.
You can find how to change your color scheme by following How Do I Change My Color Scheme in the FAQ here:
But you should be able to just refresh your screen, close/reopen your browser or sign out and back in to see the folder names without changing the color scheme
I am having the same problem. It has nothing to do with the color scheme for me. Signing in and out, clearing cache and cookies do not work. The email folder navigation map that is supposed to be on the left side of the screen is gone.
It sounds like you may have your folders hidden. Please see if the following link helps solve your issue.
Ok, refreshing the page brought back the names, but not the colors. I am a very visual person, and I use color coding for certain folders, years, etc. How do I get my colors back? Or is that something one who things everything is balck or white doesn;'t think about?
Folders are NOT hidden; names just not showing. So far, this is horrible. Is the folder issue a glitch? Hope so and that it is fixed quickly. Pls. respond, Comcast.