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Email Blocking

Frequent Visitor

Email Blocking

We recently discovered that emails from a Credit Union and an Investment firm were blocked.  Was Comcast involved in this? Was there a change of any kind made?

 

We've been getting emails from these 2 firms for quite a while and were informed by postal mail that they had been blocked somehow.

 

Any ideas? Comments?

Gold Problem Solver

Re: Email Blocking

If an employee doesn't take care of this for you here, Comcast Security Assurance should be able to help. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.