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E-mails disappeared

New Poster

E-mails disappeared

Sunday morning all of the e-mails in my inbox disappeared, not in trash, spam or deleted e-mails, about noon e-mails started coming through again, I’ve read that this has been an issue on and off for awhile now, can these e-mails be retrieved on your end?
Expert

Re: E-mails disappeared

Comcast security should be able to help with this--------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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New Poster

Re: E-mails disappeared

Emails disapearred when computer died. I got a new computer but they could not transfer all the emails from Outlook. How do i get them back?

Expert

Re: E-mails disappeared


@bdmoller wrote:

Emails disapearred when computer died. I got a new computer but they could not transfer all the emails from Outlook. How do i get them back?


Who is "they"?  What version of Outlook?  What operating system?


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!