Community Forum

E-mail won’t send

New Poster

E-mail won’t send

I just changed my xfinity password because you guys said it was compromised.  Now my e-mails won't send.  What do I need to do?


Re: E-mail won’t send

How did Comcast tell you this?  If it was by an email, are you sure it's legitimate?  To check, see here----------------


If the email does not have that red logo, it's not from Comcast and may be a phishing scam.  Exactly what happens when you try to send?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!