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E-mail not showing up.

Frequent Visitor

E-mail not showing up.

A lot of weekly E-mails I usually get have not been showing up since early June.

Navy Exchange, My banks, various forums. I have not changed any settings. Any ideas? I primarily use the Microsoft app from Windows 10. I done see the emails even when checking on the comcast mail site.

Expert

Re: E-mail not showing up.

Do you by chance have a filter set up to forward the incoming messages to another account you have?  If it's not that, call Comcast security to see if there is any blocking issue for those senders----------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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Official Employee

Re: E-mail not showing up.

@TheGunner, I wanted to let you know, since we have not heard back from you on here, I will be locking this thread. Please be sure to send me a Private Message if you still need assistance with this email concern. Please create a new Public post for any new issues or concerns, we're here to help. Thanks and we appreciate you choosing Comcast as your service provider. 

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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