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Deactivated Account - Forum Profile

Frequent Visitor

Deactivated Account - Forum Profile

When an email account is deleted, does the corresponding forum profile and any private messages get deleted also?

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Administrator

Re: Deactivated Account - Forum Profile


@VC82 wrote:

When an email account is deleted, does the corresponding forum profile and any private messages get deleted also?


@VC82,

 

Thank you for your Xfinity Forum post. A deleted email will only remove the email box. The associated Username and password will still allow you access to your account online and allow you to log into the Xfinity Forum. 

 

Please let us know if you have any other questions. 


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Frequent Visitor

Re: Deactivated Account - Forum Profile

Thank you.

Frequent Visitor

Re: Deactivated Account - Forum Profile

The entire account  - username - was deleted...it belonged to my deceased husband. So If the username is eventually given to another customer will the private messages/forum profile still be there?