So I created a few folders last month on the web Comcast email. They've disappeared. There is no 'show folders' button and the dropdown doesn't toggle them back. They are missing.
Solved! Go to Solution.
Do you mean all folders are gone, or just the ones you created? To the left of "My folders", you should see a small black arrowhead. Click on that and see if the missing folders appear.
BobsBlitz, thanks for reaching out about the missing folders. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your phone number, account address, and full name for assistance.
So here's the answer: After we created the folder in Comcast.net email, let's just call it 'Default' for now, and we saw that it worked...we deleted the original 'Default' in our Outlook 2007.
iMap killed the original and then went and killed the Comcast.net one.
Lesson: If you're going to use Comcast.net as your folder saver...you can't delete the same named folder anywhere hooked up via IMAP.