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Comcast blocking G Suite Domain - Who to contact?

New Poster

Comcast blocking G Suite Domain - Who to contact?

I have sent myself several emails from my work email and all do not arrive in my inbox or spam filter. I am assuming that our domain has been flagged for some reason.

What do I contact?

Expert

Re: Comcast blocking G Suite Domain - Who to contact?

Comcast security claims they are not blocking anything from that domain.  So the only thing I can do is escalate you to the forum admins for follow-up.  You should see a response here in this thread.

New Poster

Re: Comcast blocking G Suite Domain - Who to contact?

Thank you for your help. I have tracked it down to something in the footer of our email that is flagging it as spam. The other issue is a copy of emails being marked as spam were not being retained by default in the spam folder.

Official Employee

Re: Comcast blocking G Suite Domain - Who to contact?

Hello, I can assist you further from here if you would like. Would you mind if I look at your account?

Official Employee

Re: Comcast blocking G Suite Domain - Who to contact?

This should now be resolved.