2/19/19 @ 11:55 AM: 10+ Years Of Comcast Email Data Deleted - Still Missing - NO Resolution From Comcast Customer Support
xfinity - Comcast Email Data: 10+ Years Of Comcast Email Data Deleted
xfinity - Comcast Email Data: All Emails - Visible On 2/14/19
xfinity - Comcast Email Data: All Emails - Deleted As Of 2/15/19 @ 7:39 AM
xfinity - Area: South Carolina
xfinity - Comcast Email Data: Accessed Through Same Website & Desktop & Browser
xfinity - Comcast Email Website: Xfinity Connect
xfinity - Accessed Through: Dell Desktop
xfinity - Browser: Google Chrome
xfinity - Comcast Support Contacted: 2/15/19 (NO Resolution) & 2/19/19 (NO Resolution)
xfinity - Need: 10+ Years Of Comcast Email Data Restored From Backup
- "...This was my most recent email from Tom's office:"
- "...After researching this matter further, I can
confirm that the issues with XFINITY Email has not been fully resolved
as we still have customers with missing email folders. At this time I do
not have an estimated resolution time for this outage...."
PROBLEM = Is NOT Missing Email Folders
PROBLEM = IS Deleted Comcast Email Data - Deleted From Comcast Inbox & Sent - For The Past 10+ Years - Deleted As Of 2/15/19 @ 7:39 AM
IF Your Comcast Email Data Was Deleted On 2/15/19, Please Post Response & Call Comcast Customer Service - Thanks!
Several Threads Concerning xfinity Comcast Email Data Deleted On 2/15/19:
xfinity Comcast Community Forum:
- email has disappeared--2/15/19 5:00AM
- Comcast Email Data....Deleted By Comcast...2/15/19...Friday Morning...10+ Years Of Comcast Email
- Email Folder Content Disappeared
Two of my Previous Jobs were as:
- Computer Software Quality Assurance
One of my Previous Jobs was as:
- Computer Database Manager
Thus, I am very familar with Computer Software & Bugs / Issues.
The Deletion of Data by xfinity Comcast for multiple Comcast Users is a HUGE Issue.
From the above xfinity Comcast Community Forum it appears the following occurred:
- 2/15/19 - Morning:
- xfinity Comcast Email Accounts has their Years & Years of Email Data Deleted
- Some of these Comcast Email Accounts were Primary Users
- However, some were Secondary Users (such as in my Situation)
- The Deleted Comcast Email Data Accounts appeared to be near capacity
- However, that does NOT give Comcast any right to delete Data
- Comcast is an Email Provider and Comcast CHARGES dearly for this Service
- Comcast Email Accounts are NOT FREE
- You Have To Pay For Comcast Internet To Have A Comcast Email Account
- What happened on 2/15/19?
- 2/15/19 = National Emergency Declared:
- Were xfinity Comcast Email Servers hacked?
- Were xfinity Comcast Email Servers taken?
- Did on 2/15/19 xfinity Comcast have a limited amount of Comcast Email Servers so Comcast felt the need to Delete 'High Data' Comcast Email Accounts?
- What happened?
- Server Outage: NOT The Issue - Would NOT be able to access ANY Emails
2/20/19 @ 12:09 PM: Still An Issue - Comcast Has NOT Resolved Issue
Comcast Email Data: 10+ Years Of Comcast Email Data Deleted On 2/15/19 @ 7:39 AM