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Comcast Email Account has not updated since 10/31/2017

Regular Visitor

Comcast Email Account has not updated since 10/31/2017

Email:

 

I have two comcast.net accounts.

#! issue:  The second account has not been updated when I try to access it from My Xfinity on my laptop since 10/31/2017! I can pull it up, updated, on both my Android smartphone as well as my tablet. They are configured as imap not POP.

 #2 issue:  That being the case, I should be able to sync deleted emails, etc from all of my devices too. Not the case. If I delete from my cell phone they are also deleted from my tablet and vice versa but never from MY XFINITY on my laptop???

Thoughts?

Expert

Re: Comcast Email Account has not updated since 10/31/2017

On the laptop, are you using only the webmail interface and a browser?  Or do you have the account enabled in a desktop client like Outlook or Thunderbird?

Regular Visitor

Re: Comcast Email Account has not updated since 10/31/2017

Just the webmail interface and Chrome.
Expert

Re: Comcast Email Account has not updated since 10/31/2017

As a test, try using a different browser on the laptop and see if the same thing happens.