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Cannot get into xfinity connect e-mail using my panasonic tv browser app?

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Cannot get into xfinity connect e-mail using my panasonic tv browser app?

yes for the past several days i hav e been trying to get into my xfinity connect email using my panasonic smart tv web browser app. I have been able to get into the xfinity sign in page,but after i sign in all i get is the three horizontal dots repeating themselves and thus no email connection. Now last week i was able to get into my email using this tv web browser.  When i do get into the full xfinity homepage it is without the top line with the buttons for e-mail,voicemail etc. If this is significant i do not know. If anyone knows a solution please let me know? thanks!!