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Cannot get email from Xfinity on my Samsung email app.

New Poster

Cannot get email from Xfinity on my Samsung email app.

I have been using Samsung email app to access my xfinity email for a couple of years but now there's a problem connecting to the imap server. I switched to using Outlook app and it works fine, but I am not happy with the features of the app. I have deleted the account info and reinstalled it, but it's not working. I am attaching a screenshot of the error. Can someone assist me?
Darin L. Price
Screenshot_20171114-023924.png
Expert

Re: Cannot get email from Xfinity on my Samsung email app.

Did you try using the manual setup?  The settings are found here----------------

 

https://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/?

New Poster

Re: Cannot get email from Xfinity on my Samsung email app.

Yes, I tried setting up manually. It didn't work.
Darin L. Price