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Can you help me. Am getting very frustrated. I got bewcohinrecnkbutvnibremsulb

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Can you help me. Am getting very frustrated. I got bewcohinrecnkbutvnibremsulb

Got a New phone went from iPhone 5 to iPhone 8 Plus. All is fine except. I can’t get email which is important to me. Why can’t exffinity help me? Seems like lots have this oroblem.
Expert

Re: Can you help me. Am getting very frustrated. I got bewcohinrecnkbutvnibremsulb

Can you clarify------do you mean you can't open emails that are on the phone?  Or in the webmail if you're using Safari to access it?  Or is it that some emails don't show up that you know were sent to you or what?

Official Employee

Re: Can you help me. Am getting very frustrated. I got bewcohinrecnkbutvnibremsulb

 

Hi marino924, are you trying to access your emails for your Comcast email account or from a Gmail or yahoo account? Have you tried using another device to retrieve your mail? Are you using the MAC mail app?