Community Forum
@timky wrote:
Can not view or open WORD or EXCEL attachments to my comcast e-mail account. PDFs and photographs (jpegs) are ok. Seems to be just MS products. This was not a problem until about 2 weeks ago. I can download the files but will still not allow me to open them. Upgraded to Windows 10 about 2 weeks ago.
Did you upgrade on the same computer? Did you do a clean install of Windows 10, wiping everything off your computer?
You need to have Word and Excel on your computer in order to open those files. If you have those two programs you will need to associate the files with the programs.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
