Community Forum

Can't open email in a new window --

Frequent Visitor

Can't open email in a new window --

Why does the email not allow "right click to open in new window"?
This new interface requires me to open ONE email, read it -- and then click the mail envelope, sign back in and open the Inbo to read another.
This is totally ridiculous.

Expert

Re: Can't open email in a new window --

All you have to do is click on the next email and open it to read it.  There is no need to sign in again.

Frequent Visitor

Re: Can't open email in a new window --

No. That does not help.
I click on the Malik.
When done, the back arrow does not work.
I have to reopen the mailbox, sign in, and THEN go to the next email.
When I click on an email, it should open in separate (new) window rather than replacing the list of emails.
This is the only website I have this problem with.
Expert

Re: Can't open email in a new window --

How are you accessing the email?  With just a browser and the webmail interface, or a desktop email client like Outlook or Thunderbird, or on a mobile device or what?

Frequent Visitor

Re: Can't open email in a new window --

Xfinity webmail, Vista OS
Expert

Re: Can't open email in a new window --

OK, which "view" are you using------Vertical, Horizontal or List?  You can check by clicking on "View" at the far right end of the toolbar.

Expert

Re: Can't open email in a new window --

In List view, if you want to go back to the Inbox after reading an email, you can either click on the Inbox, or Back under the email toolbar (not your browser's Back button).

 

In Vertical or Horizontal view, click on the word Mail.

 

back email.JPG

Frequent Visitor

Re: Can't open email in a new window --

Ack!   Why didn't I see the <Back before?
Thanks for putting up with me!