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Can't get into my email

Contributor

Can't get into my email

"Connection timed out. Please try reloading the page."

 

I was able to get into my email account earlier but not now, not via Chrome or Edge and not on my phone.

New Poster

Re: Can't get into my email

same here. Suggestions?

New Poster

Re: Can't get into my email

It is down with no apparent up time.

Frequent Visitor

Re: Can't get into my email

I access my emails through Thunderbird. I noticed its sorta locked up now and can't access my emails either

Contributor

Re: Can't get into my email

Same issue here but with only one of my email accounts. It would be nice if for once Comcast talked to us about the issue at hand and provide an estimate of when it will be resolved. I know that technology issues occur. All I want is a customer service ethos that thinks of the customers and their concerns.

New Poster

Re: Can't get into my email

We have 3 comcast email accounts. We are using 3 separate Thunderbird portable programs. One email address seems to experience more difficulty connecting (when the "get mail" button is pushed) than the other two. It seems to take forever sometimes but it does eventually connect. Now, before anyone asks, all 3 are provisioned exactly the same way and connect over the same network, from the same PC. This tells me the problem has to be downstream.