Community Forum

Can't get into email this morning!

Regular Visitor

Can't get into email this morning!

When I click on the envelope, I get this message:  

502 Bad Gateway

The server returned an invalid or incomplete response.

 

Help!!

Frequent Visitor

502 BAD GATEWAY

I get 502 bad gateway when trying to connect...then it hangs for a few , after trying again it works

New Poster

Re: 502 BAD GATEWAY

I have been getting the same "502 Bad Gateway" experience for a week


emjee wrote:

I get 502 bad gateway when trying to connect...then it hangs for a few , after trying again it works


 

New Poster

Re: 502 BAD GATEWAY

DELETING browser history did the trick !

I went into browser settings while I was in that dialogue box and set it to auto delete on exit.

 

thanks

New Poster

Re: Can't get into email this morning!

Neither can I.  I get the same message

Regular Contributor

502 BAD GATEWAY error continues

Iv'e been getting 502 bad gateway for a month now when I try to access my email.  It hangs and after several retries, it works. 

The browser cache was cleaned last night and this morning I get the message.

Please let me know how to fix this annoying problem.

Expert

Re: Can't get into email this morning!

See here--------------

 

http://forums.xfinity.com/t5/Email-Web-Browsing/502-Bad-Gateway/m-p/3004593#M188447

 

Start by--------------
Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.