I can't delete emails as I keep getting an error message that says: Error
Call Comcast security and ask them to look at your account. They should be able to sort this out for you---------------
Comcast Customer Security Assurance-------------------
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I'm having the same issue, too. My mailbox usually is around 3GB in size, but on Tuesday evening it suddenly said my mailbox was full. I check the trash can and found 190,000 emails in there! I never have that much, and while browsing found hundreds of copies of the same emails. Emptying the trash can looks like it works, but if I switch to the Inbox and then back to the trash can it's full again. Calling Comcast support has been useless so far, and I'm heading into my third day with no new emails.
Come on, Comcast - you're killing me!
I am having a similar issue. I have two Comcast mail accounts. For one, I can delete emails and do everything else. For the other, I cannot delete emails from either my Mail application or through the Comcast site. Interestingly, I can empty my Trash folder from my Mail application.
There appears to be a server issue at Comcast if I'm reading the error correctly. (Note that on the Comcast site the error message disappears too quickly to read it all) Two error messages pop on Comcast but the first disappears too quickly to read. The second states:
Having the same issue since last night. Can't delete emails or empty trash and getting an error message. New emails do seem to be coming in, however. Hoping it's a server issue.
I've had the same issue now for weeks. I get that error message any time I try to delete any email. They'll delete for a few seconds but then they'll pop back up in my inbox. This is so frustrating.
I am having same problem. 738 emails in my trash, tho it indicates there are really 813. Tried to sort by size and delete smaller ones and suggested to no avail.
I cannot delete emails from my trash folder. It has been going on for 2 days or more. There is a line through deleted emails that I want to dispose of forever. Help
Denise -- I was able to set up an additional trash folder and then move items into it and delete. It helped keep my inbox current and allowed me to keep working. I even moved old trash into it until the issued resolved -- .
Are you able to delete emails via the XFINITY connect app?
Every week or so, we are not able to delete email messages. I empty Trash and Junk...they both can get up to 300-400...and I have no idea what the limits are. MOST of the time, that does not work...it has a very times. We also occassionaly find that we are not receiving emails....after much frustration and chatting with a 'service rep' we found that I just need to re-sign in...sometimes we do a shutdown or a re-boot....and that has worked but only a couple of times. WHAT is going on? This is just a bit over the top with frustration...when we wait all day for a crucial response...and then realize there hasn't been any email sent. Help???
So I right click the spam folder and click on "delete all spam" , nothing happens. I have to mark them all as read, delete then find thewm in trash and delete again only to get the message :do you really want to delete this" DUH yes