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CAN'T CLICK THROUGH IN E-MAIL

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CAN'T CLICK THROUGH IN E-MAIL

When I'm in an e-mail and there's a story/link, I am unable to click through.  Absolutely nothing happens.  

Expert

Re: CAN'T CLICK THROUGH IN E-MAIL


@SHARONPRAGER wrote:

When I'm in an e-mail and there's a story/link, I am unable to click through.  Absolutely nothing happens.  


If you're using Chrome this is a known issue.  Turn off your popup blocker, or use a different browser.


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Expert

Re: CAN'T CLICK THROUGH IN E-MAIL

If you are using Chrome for your browser this is a known issue with Google.  Until they get it sorted out, right-click on the link and open it from that menu.  Or, turn off the pop-up blocker in Chrome.  See here for more information-----------------

 

Re: hyperlinks in email won't open - Xfinity Help and Support Forums - 3196847



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!