Community Forum

Blocking Email Address

New Poster

Blocking Email Address

How do I block an email address?

Expert

Re: Blocking Email Address

Assuming you are still in the old email format-------------

From your Inbox page, go to Preferences>>>>>>Email>>>>>>>>Email Filters. Click on that, and then follow the prompts to set up a filter for that sender. One of the options is "Discard", which dumps any emails from that sender and you just never see them.

If you are in the new format, click on the gear icon in the upper right corner of the screen, then on Settings. There you will see Filter Rules. Click on that and follow the prompts.  In the new format there are basically two ways you can block someone;  first, you can just pick "Discard" as the action same as with the old format.  But there is also a new action called "Reject with reason".  With that, you can specify a response message that is, in fact, a "bounce".  So that if that person sends you an email, they get a bounce in return with whatever you had put in it like "Not our customer" or "Mailbox full" or something like that.