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Automatic email forwarding

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Automatic email forwarding

My xfinity email account automatically forwards to a gmail account.  However, that gmail account no longer exits so senders get an error message.  How do I stop the automatic forwarding?

Gold Problem Solver

Re: Automatic email forwarding

If you have the newer Open-Xchange "Appsuite" webmail ("...connect.xfinity.com/appsuite/..."), locate

        (gear icon) / Settings / Mail / Auto Forward
and clear the "Enable email forwarding" checkbox.

 

You might also check to make sure that none of the filters under

        (gear icon) / Settings / Mail / Filter Rules

are set to do forwarding.