Community Forum e-mails going to trash

New Poster e-mails going to trash

I hope you can help. All of my e-mails are going to trash before I see them. I have a membership with them and have missed several important e-mails. Please help!!!

Re: e-mails going to trash

It sounds like you have a filter set up to send the incoming messages from that sender to Trash.  To check, click on the gear icon in the upper right corner of the  Inbox page, then on Settings>.>>>>Filter rules.