I've gone to the office and had my mothers name removed from the account and my name put on. Yet my mothers name still is being used on xfinity home page. How do I get this changed?
Hi RandyMan2, the information that (Latoque) shared is correct. Going into the Comcast service center will remove your mother’s name from the account (bill) but it will not remove her name as a user online. Please follow the steps provided or if you need further assistance I can help you here.