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When a user ID (that part of the email address to the left of the @ symbol) is changed or deleted, it is suspended for 90 days, and then released back into the pool of available IDs for any Comcast customer that wants to claim it. But you can try calling Comcast security and see if they can reinstate it for you---------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
Hello egamble41, thank you for using the Xfinity Forums for your question and I would like to see if I can get that back for you. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".
Thank you and I'm happy I got this fixed for you. If you need any further help going forward please reach out to us, we are always here to assist.