Community Forum

Accessing my email from my email address

New Poster

Accessing my email from my email address

I cannot access my email since the changes were made with Xfinity last December will not take my email address that I have used for years.  Two Comcast computer experts have been to my house to fix it and they coulld notfix it.  What should I do?

Expert

Re: Accessing my email from my email address

Exactly what happens when you try to sign into the account?  Are you getting any error message?