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Accessing e-mail

New Poster

Accessing e-mail

I can access my e-mail on my I-phone but not on my laptop.  I am basically technologically illiterate, so I need a simplified answer if possible.

Expert

Re: Accessing e-mail

In whatever browser you are using, like Edge, Chrome, Firefox or some other, open this link in your address bar------------

 

https://my.xfinity.com/?cid=xfinityconnecttocomcastnet

 

Sign into your account.  Then on that landing page click on the envelope icon in the upper right.  It will probably ask you to sign in again.  That should take you to the email.

 

 

New Poster

Re: Accessing e-mail

My laptop will not bring up the sign-in page. It just brings up a blank page. E-mail works fine on my I-phone. I would like to be able to access it on my laptop.
New Poster

Re: Accessing e-mail

I am unable to follow the suggestions given. Please se my e-mail from earlier today.
Expert

Re: Accessing e-mail

Exactly what happens when you click on the link I posted upthread?