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low batery warning after changing battery on door sensor

New Poster

low batery warning after changing battery on door sensor

i changed the battey on my door sensor and the low battery warning still comes on 

Regular Contributor

Re: low batery warning after changing battery on door sensor

Sorry you're having problems with the sensor. Be sure to double check that the battery you are replacing is for the sensor giving you the alert. Also keep in mind that some batteries sit on the shelf so long that they lose their power. You could try using a battery from another package and see if that helps. Also the battery voltage may not update right away, sometimes it could take up to 20 minutes.
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New Poster

Re: low batery warning after changing battery on door sensor

I've changed mine three times and still getting the low battery message. What should I do now?
Silver Problem Solver

Re: low batery warning after changing battery on door sensor


Jay21ball wrote:
I've changed mine three times and still getting the low battery message. What should I do now?

Sometimes I've gotten help from XHome Service 1-877-298-0874


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Valued Contributor

Re: low batery warning after changing battery on door sensor

Did you reset the touchscreen?  Sometimes it won't update the warnings unless it is rebooted.