Hello I am installing icamera 1000 to my xfitiy home. I have one already intalled. I do not have a y -splitter cable. Do I need one?
I have been following the online instructions to plug it directly into the router to install..but do I need the y cable to plug to the wall to power ?
Yes, the Y-Cable is necessary for that camera to be re-paired.
Hello @RaiderWIFE, thanks for reaching out to our Forums! I'm sorry to hear about this pairing issue you're experiencing and I would be more than happy to assist you with this concern. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message.
@RaiderWIFE, I did not hear back from you in our private message or on here, so I will be locking this thread. Please be sure to send me another PM if you still need assistance with this iCamera connection concern. Please create a new Public post for any new issues or concerns, we're here to help. Thank you and we appreciate you choosing Comcast as your service provider.