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home security record

New Poster

home security record

Is there a way to go back and retrieve the enter/exit records from my home security system.

I need them from a few months ago and my home device only goes back a week.

I received an email alert each time it was turned on and off and I would like to get those records again.

Official Employee

Re: home security record

Hello renneik.

 

You can visit https://home.xfinity.com/ to view your XFINITY Home activity records, however, activities and media are only saved for 30 days.