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does xfinity home security system include glass breaking detection?

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does xfinity home security system include glass breaking detection?

Does Xfinity Home security system include glass breaking sensors?

Diamond Problem Solver

Re: does xfinity home security system include glass breaking detection?

Sorry, not anymore

I am a Retired Official Comcast Employee
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Silver Problem Solver

Re: does xfinity home security system include glass breaking detection?


@CCAndrew wrote:
Sorry, not anymore

I didn't know that; I assumed I had it.  Was it replaced with window open/close sensors?

 

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Diamond Problem Solver

Re: does xfinity home security system include glass breaking detection?

It’s been a couple years since, it would’ve depended on when you were installed and which level you were installed with, there used to be 2.

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Silver Problem Solver

Re: does xfinity home security system include glass breaking detection?


@CCAndrew wrote:
It’s been a couple years since, it would’ve depended on when you were installed and which level you were installed with, there used to be 2.

Yep.  The window sensors are when the windows are opened.  Mine is a conversion from ADT.

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New Poster

Re: does xfinity home security system include glass breaking detection?

No it doesn’t.  Long conversation with sales person yesterday confirmed that they don’t supply and won’t support glass break detectors.  Hard to understand why this important security feature  isn’t supported and it sent me to a different security provider.