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Xfinity thermostat won't stop heating

New Poster

Xfinity thermostat won't stop heating

I replaced the batteries in my xfinity thermostat and now when I turn the heat on it won't stop the heat even the the set temp is well below the actual reported temp.

Any ideas on what's wrong?
Silver Problem Solver

Re: Xfinity thermostat won't stop heating

Call Home Service.

1-877-298-0874


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Xfinity thermostat won't stop heating

 

Hi Jimbobway200, the number that (RobertWy) provided is a good number to have to speak with an Xfinity Home expert. I can also help you resolve your issue here, or we can get a tech scheduled to come out and repair your system if needed. To get started, please send me a private message with your full address, account number, and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me".