I have a Comcast security, and have had no issues. Decided to add another camera, so I bought one from eBay (xfinity camera, exactly like the others we have). Have tried everything to reset the camera, but to no avail. The light on the power brick is flashing blue. The light on the camera is flashing amber... we got it to flash quick green one time, but it's gone back to amber.
Called support, and spent 30 min with a rep literally reading me the instructions that I've been trying to follow from the Xfinity website for the last 3 hours. I've found a bunch of other posts about the same thing, all with some note that "once i was able to reset the cameras...." but no information on how to do that. The support rep offered to send a technician out to do it, but I have a hard time paying that fee when it's something that should be as simple as resetting the camera so it can link to my system.
the power adaptor is blinking blue, as the instructions say it should be.
Still comes up as no camera found when I try and add on the touchscreen. Customer support was of NO assistance at all.