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Turning off sound when doors open/close with Xfinity security system

New Poster

Turning off sound when doors open/close with Xfinity security system

I cannot find how to stop doors from making a ping when I am home, system is disarmed, and we open or close them.   Help?  

Silver Problem Solver

Re: Turning off sound when doors open/close with Xfinity security system

Does this address your issue?

https://www.xfinity.com/support/home-security/change-sound-settings-for-touchscreen/

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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Turning off sound when doors open/close with Xfinity security system

Yes that works thank you

New Poster

Re: Turning off sound when doors open/close with Xfinity security system

Does using volume control on side of Touchscreen Controller to silence  door chime affect other alarm functions of our system?