Community Forum

Takeover Bridge

New Poster

Takeover Bridge

Every few hours our display screen for our Home Security System issues a loud piercing scream.  This message is displayed: "Problem with device.  Takeover Bridge.  Power Lost."  What is a takeover bridge; where is it and how do I fix it?

This went on all night.  Thank you for any help you can provide.

 

Official Employee

Re: Takeover Bridge

Hi CharleenD! Sorry for the delay in response. A takeover bridge is referring to the takeover panel from a previous security provider. In order to get this resolved, we will need to send tech out. Please send me a private message by clicking on my name, "ComcastChe" then click private message me.

 

In the body of this message please verify the first and last name of the account holder, and the street address associated with your services, and I can help get someone out. 

New Poster

Re: Takeover Bridge

Takeover Bridge lost power. The CB popped and power went out in part of the house. I reset the CB but the cameras are not working. Tech comming tomorrow