Community Forum

Router Strength

New Poster

Router Strength

I own my own cable modem, so I have the Comcast-supplied security router between my personal router and my owned cable modem.  Signal is pretty bad and my video cameras often do not connect.  Just wondering what the latest you guys install is for that, as my system is 5 years old and I assume it's bundled into my security service and you could replace it with something newer?

Diamond Problem Solver

Re: Router Strength

Nothing has changed with the security router. Any change would involve changing your modem out for one the rental gateways

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Silver Problem Solver

Re: Router Strength


@Embert3932 wrote:

I own my own cable modem, so I have the Comcast-supplied security router between my personal router and my owned cable modem.


Are you saying the security router is connected in front of your personal router?

If so, you would need to swap it around. Modem...> Personal router...> Security router.