I have lost two of the magnet portion of a window sensor while installing window air conditioners for the summer season. Is there a way to get replacements without buying two more sensors? Also, would like to not have service call which I am guessing I would have to pay for. Mail or picking up somewhere would be preferred. Any suggestions or help would be appreciated.
Try calling XHome Services 1-877-298-0874
They can probably answer all your questions.
So I called and was told, as I expected, that I could schedule an appointment for a service call. She "didn't think" there would be any charge for the two magnets, but I would certainly be paying for a service call. Would not send; no place to pick up.
Hello Bill3B. If you need assistance with scheduling a technician visit to have the sensors replaced, I can help. Please reach out to me via private message and include your full name, service address, and account number so I can assist you.