Community Forum

Re: Tampered message on Motion sensor

Highlighted
New Poster

Re: Tampered message on Motion sensor

Having the same issue just was told we need a service call? It was working fine before the low battery alert. Isn’t there a way to reset it?
Official Employee

Re: Tampered message on Motion sensor

Jafeder, let's take a closer look at your motion detector alert. 

Have you recently moved the Touchscreen to a new/different location?

Please send me a private message with your full name for help. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!