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Question - New install of Xfinity Home Security

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Contributor

Question - New install of Xfinity Home Security

Xfinity installed devices such as control panel, motion sensor, camera.

 

These are all wireless.

 

Question if I have private wifi named (XYZ) and I want to chnage it to (ABC) will my new security device not work or are they using a hidden xfinity service wifi that a customer cant interfere / disrupt?

Official Employee

Re: Question - New install of Xfinity Home Security

You cameras and the Touchscreen will use a secure, hidden SSID.

The other core devices such as door/window sensors, motion detectors and smoke detectors all use Zigbee, not WiFi and communicate directly to the Touchscreen.

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Contributor

Re: Question - New install of Xfinity Home Security

Wow - speedy answer - makes sense too as I did not and would not want to give out my wirless password and they did not ask!

 

Thanks so much.